Refund policy

By submitting a request through Bar Central USA, you agree to the conditions listed below. We made these arrangements to ensure you are fully aware of our discount policies and return procedures.

30-day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Buyer's Remorse is covered by our 30-day return policy.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded within 7 to 10 business days on your original payment method. We cannot refund shipping costs. Please remember it can take time for your bank or credit card company to process and post the refund.

Late or Missing Refunds

If more than 15 business days have passed since we approved your return and you haven't received your refund, please contact us at info@barcentralusa.com.

Return Conditions

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Items with obvious signs of use or any item not in its original condition that is damaged or missing parts for reasons not due to our error will be deemed non-returnable. Furthermore, any returned item more than 30 days after delivery will be considered non-returnable.

Return Process

To start a return, contact us at info@barcentralusa.com or +1 (877) 327-3987. If your return is accepted, we’ll send you a Return Authorization Number (RAN) and instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.

You can contact us for any return questions at info@barcentralusa.com or at +1 (877) 327-3987.

How can customers return your products?

We welcome customers who return your products to return them by post. We do not allow in-store returns.

Unauthorized Returns:

Items returned to us without prior authorization will not be accepted. Please ensure you contact us before returning any items to avoid inconvenience.

Order Cancellations

You can cancel most orders up to 24 hours before they are scheduled to ship. Please call or email us for a cancellation.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

How will customers get the return label? 

The Customer is responsible for returns for customer remorse. But we will provide the label for defective products. You just need to download and print the label.

What condition product are you receiving in return?

We accept returns for unused products in original condition and packaging. 

What is the restocking fee?

There is no restocking fee.

How much will customers pay for return shipping? 

You are responsible for the cost of return shipping for remorse. And it's our responsibility if you receive the wrong or damaged products.  We recommend using a trackable shipping service to ensure your return is received.

Warranty

Please note that the warranty for each product is dependent on the brand. To view the warranty details specific to your product, please visit the product page where it was purchased or feel free to contact us for further assistance.

Can I change my shipping address?

Yes, please contact us within 24 hours of placing your order. If your order has not dispatched we can change the shipping address for you.

Exchanges

We only exchange damaged, wrong product, wrong size, or defective products. If you need to exchange an item, please contact us at info@barcentralusa.com or +1 (877) 327-3987. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

If you have any questions about our return policy, please contact our customer support below.

Company name: Bar Central USA

Phone: +1 (877) 327-3987

Email: info@barcentralusa.com

Address: 534 Harbor View Lane Petoskey, MI, 49770, United States